Tenants Archives - Propertyware

What Is Property Management Without Tenants?

property management

Without an effective approach to fulfill the needs of tenants, what is property management?

According to the National Renter Survey,

“One out of four (26%) single-family tenants plans to stay in place five years or more”

But this means that almost 74% plan to move on. Strong tenant management practices can help you avoid the costs of tenant turnover. (more…)

5 Inexpensive Ways to Attract New Tenants


As a property manager, one of your responsibilities is to find new tenants and keep vacancies at a minimum. While a low budget can make this a challenging prospect, a little bit of persistence and out-of-the-box thinking is all that you need to make it work.

To start with, here are five great ideas to help your rental property management company kick off your marketing campaign without spending a fortune. (more…)

Tenant Portals Expected by Renters for Self Service


“90 percent of customers worldwide expect businesses to provide online customer self-service portals.” Business 2 Community blog

Are you meeting your tenants’ expectations for a tenant portal?


Why Are Online Rental Application Processes Safer?

Why Are Online Rental Application Processes Safer

Roughly 56 percent of consumer traffic to the leading US websites is now from mobile devices.” State of the Mobile Web

Today, people live online, and they take that online world with them wherever they go. Make it easier and safer for your tenants to apply for your rentals with an online rental application process.


4 Ways Online Payments Benefit Tenants

4 Ways Online Payments Benefit Tenants

Your tenants lead hectic lives. A typical day might include bringing the kids to child care, going to work, running out to do errands at lunch time, and wrangling extracurriculars and meetings. With so much going on, rent payments may be the last thing on their minds, causing deadlines to be missed. This scenario is typical in rental housing, but can be avoided. Implementing a new rental payment system is a benefit to your business, and it also helps your tenants. (more…)

How to Keep Tenants Happy: A Cheat Sheet for Property Management Companies

keep tenants happy

When your tenants are content and treating your property well, life is much easier as a property manager. But how do you ensure they have a positive rental experience with your company? By investing time and energy in your properties and your tenants, you can improve the landlord-tenant relationship and keep tenants happy. (more…)

Handling Maintenance Emergencies: Tips to Improve Tenant Retention

maintenance emergencies and tenant retention

It’s 1am, and as your tenants sleep, the washing machine is finishing up its last load of the day. Unfortunately, the hose to the washing machine has broken. Water pours over the floor and makes its way into a storage closet where it seeps into boxes, causing damage to your tenants’ belongings. In the morning, your tenants discover that there’s been a flood and call to report the problem. Needless to say, they are unhappy- and your property management company needs to fix the problem. Can this story have a happy ending? What measures can you take handle maintenance emergencies and keep tenants happy? (more…)

Dealing with Problem Tenants Made Easier

Dealing with Problem Tenants Made Easier

Problem tenants are a property manager’s worst nightmare. If you’ve been working in the property management space for more than ten years, chances are you have already come across at least a few tenants who fall into these problem categories – the habitual whiner who is never out of reasons to complain, the rule-breaker who runs some illegal activity out of the property, the late-payer who never pays the rent on time, the non-payer who refuses to pay the rent—and the worst kind, the destroyer who trashes your property without a second thought. (more…)

Rental Property Management Rules: What You Should and Shouldn’t Allow

Rental property management

You’re the manager of many properties, and you need to make sure that they all stay in good repair. If you’ve been in the industry long enough, you’ve probably had at least one problem tenant and want to make sure that it doesn’t happen again. At the same time, your tenants can get confused: there are a lot of potential rules regarding rentals, and your rules might be different from those at the last property they rented. Here’s how to approach property management rules so you can keep tenants and employees happy, while protecting your properties.  (more…)

How to Ensure Smooth Move-Ins & Move-Outs: From Rental Property Advertising to Tenant Move Out Notice

How-to Ensure Smooth Move-Ins- Move-Outs-From-Rental-Property Advertising to Tenant Move Out Notice

Your property is up for lease: but is your business really ready? Your property management business must have a smooth move in, move out process in order to efficiently and successfully find tenants for vacant properties. From the initial advertising to move in time, these rental property management tips will help you smooth the path when a tenant moves out. (more…)


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