Tenants Archives - Propertyware

Why Are Online Rental Application Processes Safer?

Why Are Online Rental Application Processes Safer

Roughly 56 percent of consumer traffic to the leading US websites is now from mobile devices.” State of the Mobile Web

Today, people live online, and they take that online world with them wherever they go. Make it easier and safer for your tenants to apply for your rentals with an online rental application process.

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4 Ways Online Payments Benefit Tenants

4 Ways Online Payments Benefit Tenants

Your tenants lead hectic lives. A typical day might include bringing the kids to child care, going to work, running out to do errands at lunch time, and wrangling extracurriculars and meetings. With so much going on, rent payments may be the last thing on their minds, causing deadlines to be missed. This scenario is typical in rental housing, but can be avoided. Implementing a new rental payment system is a benefit to your business, and it also helps your tenants. (more…)

How to Keep Tenants Happy: A Cheat Sheet for Property Management Companies

keep tenants happy

When your tenants are content and treating your property well, life is much easier as a property manager. But how do you ensure they have a positive rental experience with your company? By investing time and energy in your properties and your tenants, you can improve the landlord-tenant relationship and keep tenants happy. (more…)

Handling Maintenance Emergencies: Tips to Improve Tenant Retention

maintenance emergencies and tenant retention

It’s 1am, and as your tenants sleep, the washing machine is finishing up its last load of the day. Unfortunately, the hose to the washing machine has broken. Water pours over the floor and makes its way into a storage closet where it seeps into boxes, causing damage to your tenants’ belongings. In the morning, your tenants discover that there’s been a flood and call to report the problem. Needless to say, they are unhappy- and your property management company needs to fix the problem. Can this story have a happy ending? What measures can you take handle maintenance emergencies and keep tenants happy? (more…)

Dealing with Problem Tenants Made Easier

Dealing with Problem Tenants Made Easier

Problem tenants are a property manager’s worst nightmare. If you’ve been working in the property management space for more than ten years, chances are you have already come across at least a few tenants who fall into these problem categories – the habitual whiner who is never out of reasons to complain, the rule-breaker who runs some illegal activity out of the property, the late-payer who never pays the rent on time, the non-payer who refuses to pay the rent—and the worst kind, the destroyer who trashes your property without a second thought. (more…)

Rental Property Management Rules: What You Should and Shouldn’t Allow

Rental property management

You’re the manager of many properties, and you need to make sure that they all stay in good repair. If you’ve been in the industry long enough, you’ve probably had at least one problem tenant and want to make sure that it doesn’t happen again. At the same time, your tenants can get confused: there are a lot of potential rules regarding rentals, and your rules might be different from those at the last property they rented. Here’s how to approach property management rules so you can keep tenants and employees happy, while protecting your properties.  (more…)

How to Ensure Smooth Move-Ins & Move-Outs: From Rental Property Advertising to Tenant Move Out Notice

How-to Ensure Smooth Move-Ins- Move-Outs-From-Rental-Property Advertising to Tenant Move Out Notice

Your property is up for lease: but is your business really ready? Your property management business must have a smooth move in, move out process in order to efficiently and successfully find tenants for vacant properties. From the initial advertising to move in time, these rental property management tips will help you smooth the path when a tenant moves out. (more…)

Protecting Your Rental Property Management Business from Litigious Tenants

Protecting Your Rental Property Management Business from Litigious Tenants

You’re a leader in rental property management, but you’re still not immune to one of the most challenging problems that a business owner can experience: litigious tenants. As the one who’s in charge of bringing in new customers and maintaining properties, and communicating with tenants, much of the responsibility for avoiding litigation rests on your shoulders. How can you avoid the cost and time involved in litigation? (more…)

Rental Property Management: Tenant Screening Decisions

Rental property management

Rental property management is a tough business. Finding and maintaining homes is the first challenge. Once a listing is available, the next step is finding a qualified tenant. Tenant screening software is a great tool for property managers, but subjective decisions are also sometimes required. (more…)

8 Ways to Retain Your Best Tenants

tenant retention

As a property manager/landlord, you are already aware that good tenants who pay their rent on time, take care of the property, and are well-mannered and polite, are hard to find. Add to this the loss in rental income as the property lies vacant, the time, effort and money that goes into advertising for new tenants, screening potential tenants, turning the property….phew! It makes more sense to put your effort into retaining the good tenants, who are already renting from you, doesn’t it? (more…)

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