Your Propertyware Administrator may view and update your Propertyware ePayment settings, including the Payment Account, as well as setting charges on the Payments that you collect, from the ePayment Settings Page of the application. If your account is not currently ePayment Enabled,  you will be able to submit a form from this page in order to begin the process of enabling your account. Click here for a FAQ on the ePayments Process and functionality.

 

To access your ePayment Settings:

  1. Click the Setup link at the top of the application.

 

 

  1. Then, from the Administration Setup menu on the left side navigation, click ePayment Settings.

 

  1. When accessing the ePayment Settings, your current settings will be displayed; to edit them, click the Edit Settings button at the bottom of the box that appears.

 

 

  1. From theePayment Settings Page of the application, an Administrator may view and/or update the following information relating to your subscription:

 

Field Name

Description

Bank Account

 

 

This is the Bank Account into which you want the ePayment to be deposited. Note that ePayments circumvent the entire Bank Deposits feature of Propertyware; you will never see an ePayment you receive from a tenant in Payments to Deposit or within an Open or Closed Bank Deposit.

Notification Email

 

 

 

Enter the email address of the contact or mailbox where you would like to receive the ePayment notification email. An email is sent whenever an ePayment is approved or declined.

Source Key / PIN

 

 

 

When ePayments are enabled within your account, an email is sent to the Administrator with a Source Key and Pin for the account. Enter that information here; without the Source Key and Pin, the ePayments feature will not work.

ACH Convenience Fee

 

 

Set a convenience fee for all tenants who enable ACH ePayments in their account. Anytime a tenant who has ACH makes a payment, this additional fee will be charged to them, and the payment will be received into the matching income account on their tenant ledger.

Credit Card Convenience Fee

 

 

Set a convenience fee for all tenants who enable Credit Card ePayments in their account. Anytime a tenant who has ACH makes a payment, this additional fee will be charged to them, and the payment will be received into the matching income account on their tenant ledger.

 

  1. Once your ePayment Settings are complete, click Save.

 

 

See Also

Who is a Propertyware Administrator?

How can I view User Login Information?

How can I set my Company Information?

How can I increase my Disk Usage Space?

What are User Restrictions?

FAQs

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