You can delete any tenant payment recorded as long as it has not been included in a closed bank deposit. If a tenant payment has been included in a closed bank deposit, it will have a status of Deposited Payment on the Tenant Ledger, and it cannot be deleted. To delete an Undeposited Payment:

1. Locate the lease by using Search or the Lease Navigator.

2. Click the Tenant Ledger button on the Sub-Navigation bar.

3. Click the Del (Delete) link in the Actions column for any Undeposited Payment.

4. Confirm the delete by clicking Ok. This action is nonreversible; once you delete a payment, you must reenter the payment.

5. The payment will be deleted from the tenant ledger; the corresponding charge will return to the Unpaid status.