Category » Getting Started

There were 13 articles found in this category:

1. Signing Up
   You can sign up for Propertyware at www.propertyware.com. The first person in your organization to sign up becomes your Propertyware Administrator. During sign-up, the Administrator enters basic contact and company information in order to create a new account. Once this information has been su ...
2. Logging In
   Logging In to Propertyware In order to log in to Propertyware, your Propertyware Administrator must first add you as a Propertyware user. An initial email is then sent to you with your username and a Temporary Password. To log on to Propertyware, go to http://www.propertyware.com and click th ...
3. Entering Data
   Entering data in Propertyware is much like entering data in any web page. As you enter and edit data, remember to click Save to preserve your changes. Required fields on web pages are shown with a red asterisk (*); all other fields are optional and may be left blank. You may choose to begin by ...
4. System Requirements
   All You Need is a Browser Since Propertyware is accessed through the Internet via a Web browser, it requires no modifications or upgrades to your existing computer. All you need is a computer or an alternative device that can run a Web browser. There are no hardware or operating system requir ...
5. Setting Up Your Organization
   What is Administration Setup? The Administration Setup section of Propertyware allows your Propertyware System Administrator to manage a variety of features within the application such as security, user accounts, customization, and more. This area of the application is enabled only for your Pro ...
6. Creating Notes
   Propertyware allows you to create Notes in various areas of the application to track conversations, meetings, or any other information to share with your management team. Notes can be attached to properties, leases, events, and tasks. To attach a Note: Click the Attach Note button that appear ...
7. Attaching/Uploading Documents
   You may upload and attach any number of files from multiple locations within Propertyware, including the Documents Tab found on any Portfolio Summary Page, Building Summary Page, Unit Summary Page, Lease Summary Page, or from either within your repository of Shared Documents or any Task. To upl ...
8. What is New in Propertyware?
   Track the version history of the leading on demand property management solution. To stay informed of future updates, we encourage you to subscribe to this topic by clicking the subscribe now button to the right: You will then be prompted to enter an email where you would like to receive a noti ...
9. I cannot get to the Propertyware Login Screen!
   If you are getting the message "The Page Cannot be Found" when you go to the Propertyware Website, it may be that you are being limited by your Internet Service Provider. Some ISPs determine which URL's are transferring the most data, and limit access to these URL's in order to lower traffic du ...
10. Do I need to install any software or hardware to use Propertyware?
    The answer is no! Unlike conventional software, Propertyware is an online application that is completely web-based. This means that there is no software or hardware to install. The application may be accessed through the Internet via a web browser, requiring no modifications or upgrades to ...
11. How do I submit a question to Propertyware Support?
    When you have a question about Propertyware, try searching our Knowledgebase, Training Videos and Discussion Forum, which contain answers to hundreds of common questions about the application. These options are available by clicking the Support link at the top of any screen in Propertyware. How ...
12. How do I make the security warning pop-up boxes go away when using Propertyware in Internet Explorer 7?
    You must change your browser settings to address this issue. To do so, please follow these steps: Open Internet Explorer. Click Tools> Internet Options. Select the Security Tab. Select the "Internet" zone (click on the globe icon). Click the Custom Level button for the Security Level. ...
13. What are the web browser requirements for using Propertyware?
    For optimum performance, we recommend that you use Mozilla Firefox 1.51 or higher, which can be downloaded for free at www.getfirefox.net. We also support Microsoft Internet Explorer version 7.0 or higher. If you are already using one of these web browsers and are still experiencing errors, ple ...