Blackwell Property Management loves the efficiencies that Propertyware provides.
Going Regional with Propertyware
Patrick Blood, Owner of Blackwell Property Management loves the efficiencies that Propertyware provides to his company. His plans for growing from 200 to 1000 properties—five times the current amount of properties his company currently manages—are aggressive. His plans for adding resources are not, due to the productivity that Propertyware allows.
Specifically, he loves the 24-hour service for when one of his clients or owners calls in. Not only does the Propertyware Contact Center answer the phone, they can answer questions as well as a member of Patrick’s staff, with complete access to their account and statement per Patrick’s business rules. It’s the kind of attention that will foster the business growth and customer service that Blackwell wants to achieve.